Privacy policy

 

This Privacy Policy describes in detail how Denon Eyewear uses and protects any information that you give Denon when using Denoneywear.com. The terms: "Denon","we" and "us" refer solely to Denon Eyewear. Denon is committed to ensuring that your privacy is protected and secure. Should we ask you to provide personal or financial information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this policy. 

What we collect from you when accessing our site hosted by Shopify.com and by placing an order with us:

Registration information, including:

  • Your name

  • Your email address

Order fulfilment – If you purchase a product from us, we request certain personally identifiable information from you on our order form, including:

  • Recipient name

  • Telephone number

  • Contact email address

  • Shipping and billing address(es)

  • Financial information (credit card number, expiration date, etc.

Information obtained from third parties – We may obtain information about you from third parties to verify the information you provide. We also may obtain information from third parties in connection with providing the services to you.

Information about your use of the service – When you use the services, we collect information about your interaction with the site for various purposes, described herein.  This includes:

  • Cookies – When you access www.denoneyewear.com, we may send one or more cookies that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

  • Log information – When you access www.denoneyewear.com, our servers may automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. User inputted site search data may be recorded and stored for research purposes and/or to help resolve possible technical issues which may in turn link a user ID to the performed search.

  • Link Traffic – We may present links in a format that enables us to keep track of whether these links have been followed.

What do we use your information for: 

  • To process transactions – We use your personal and financial information for billing purposes and to fulfil your order(s).

  • To improve our site and services – We continually update and improve our website and services based on the information and feedback we receive from you. Your information also helps us better respond to and tailor our site and services to your customer/client needs and preferences.

  • To promote our services and to provide additional information – The email address you provide for registration purposes may be used to send you information about this website, in addition to occasional news, updates, related product or service information.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

By placing an order you automatically approve these terms and confirm your order and a binding agreement is entered into. Parental or guardian consent is required for customers under the age of 18.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/denon-eyewear/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/denon-eyewear/privacy_policy). 

Mobile Terms of Service

Denon Eyewear

Last updated: Feb. 5, 2026

The Denon Eyewear mobile message service (the "Service") is operated by Denon Eyewear (“Denon Eyewear”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Denon Eyewear’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Denon Eyewear through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Denon Eyewear. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333105025 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Denon Eyewear mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333105025 or email orders@denoneyewear.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

If you have any questions about this Policy, let us know at orders@denoneyewear.com